In line with the business purpose of "providing customers with the most satisfactory products and services", Jinan Safet Instrument Equipment Co., Ltd. solemnly promises: while ensuring the advancedness, reliability and stability of the equipment, continuously improve the quality of service and improve In the various links from sale to after sale, we pay attention to all aspects such as delivery, commissioning, equipment maintenance management, technical service, and user technical training to ensure that customers can get the best service and make customers satisfied and assured.
Commitment to provide timely, rapid and high-quality services, and quickly and quickly provide spare parts for goods, to ensure that buyers can buy the spare parts required by the goods in a timely manner.
Provide complete information on the goods (including instruction manuals, special tools and corresponding product certifications).
Free technical consultation and technical support for customers.
In order to better ensure the normal operation of the equipment and answer the questions raised by users in time, the full-time engineer of the after-sales center will respond within 2 hours of the customer's request, provide free technical consulting services and propose solutions.
If on-site guidance is needed, the company will arrange a full-time engineer to provide the guidance within 24 hours. Dedicated line: 0531-66592398 24-hour service phone: 15866781700 Spare parts for goods.
Our engineers are responsible for the installation, commissioning, commissioning and testing of field equipment. After the equipment is successfully debugged, we will provide the test results to the user in writing, and our technical personnel can only leave the site after obtaining the user's consent.
Our company regards the inspection system as one of the routine maintenance tasks and will regularly organize inspections of operating equipment. The company's inspection staff will provide users with free technical consulting services, listen to users' problems and suggestions, and constantly improve the software and hardware functions and quality of the product.
The product warranty period is twelve months and lifetime maintenance. During the warranty period, we will repair and replace the parts that are caused by quality for free; for the damage of parts and components outside the warranty period, the provided accessories will only be charged for cost; equipment damage caused by human factors of the buyer, our repair or The accessories provided are calculated at cost.
Dear users of Jinan Saivent Instrument Co., Ltd., we thank you for your trust in our company. If you have any suggestions and requirements for our products, please inform us at the same time. At the same time, you should perform regular maintenance according to the company's product manuals and maintenance manuals. If the equipment fails, you should promptly notify our company's maintenance personnel to ensure timely We found that we should deal with it in time and make daily records of equipment operation. We believe that through the communication and cooperation of both parties, the equipment will be maintained.